The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from FitnessTEC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to FitnessTEC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    P.O. Box 517
    Maumee, Ohio 43537
    Delivery shall be deemed to have been made by You to FitnessTEC five (5) business days after the date sent. Legal Statement The information on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. All Web site design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of FitnessTEC, ("FitnessTEC") or its licensors, and are protected by United States and international copyright law. All rights to such materials are reserved to their respective copyright owners. FitnessTEC(TM), and all logos, page headers, custom graphics and icons are service marks and/or trademarks of FitnessTEC or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners. The products, information, services and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only to facilitate discussions with a healthcare professional regarding treatment. The information provided on this site and Linked Sites, including without limitation information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. It is not intended as a substitute for advice from your physician or other healthcare professional or any information contained on or in any product label or packaging. Before buying or using any products, information or services provided on or through this site, including without limitation any products, information or services provided on any Linked Site, you should speak with a healthcare professional.


  • Copyright
  • All content appearing on this Web site is the property of:

    FitnessTEC
    P.O. Box 517
    Maumee, Ohio 43537
    Copyright © 2007-2010 FitnessTEC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2007-2010 FitnessTEC. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by FitnessTEC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of FitnessTEC or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. FitnessTEC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if FitnessTEC believes that customer conduct violates applicable law or is harmful to the interests of FitnessTEC and its subsidiaries.


  • Privacy Policy
  • FitnessTEC use of personal information that you may submit to FitnessTEC through this Web site is governed by the FitnessTEC Privacy Policy. Your privacy on the Internet is important to us. FitnessTEC collects two types of information about users: personal information (such as name and e-mail address) and aggregate information (such as information about how many users log on to our site on a daily basis). Personal Information Personal information is collected when users voluntarily register for our FitnessTEC E-mail Newsletter. We do NOT share your information with any other companies or individuals, and your e-mail address and any other information you provide will be held in the strictest confidence! FitnessTEC E-mail Newsletter subscribers can easily unsubscribe at any time by following the instructions located at the bottom of every one of our e-mail newsletters. Aggregate Information We collect aggregate information about your activities online (such as the pages you access most frequently, what browser version you are using, what browser plug-ins you have installed, etc.) This allows us to improve our site based on current technology demographics so that we may provide you with the best online experience at FitnessTEC.com. Personal information is NEVER collected through this site traffic system. The ONLY time we ever receive personal information from you is when you volunteer the information when subscribing to our FitnessTEC E-mail Newsletter. Children and Privacy FitnessTEC encourages parents and guardians to spend time with their children online, and to be familiar with the sites their children visit. When subscribing to our FitnessTEC E-mail Newsletter, we ask for users to state their age. FitnessTEC relies on our users to be truthful in responding to these questions. Users under the age of 18 should not submit personal information to us online without the consent and supervision of a parent or guardian. Links to Other Sites Our sites contain links to sites other than our own. Those sites may not follow the same privacy policies as FitnessTEC. Such links may be to advertisers, content providers or partners who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you, and may collect information and use it in a way inconsistent with FitnessTEC's privacy policy. FitnessTEC does not control the content that appears on these sites. Such sites may contain information that content providers independent of FitnessTEC have created, maintained, published, posted or otherwise made available. The use of any information or materials that you may access at these external sites is purely voluntary. You should not rely on their contents without independent and thorough review of the accuracy, completeness, effectiveness, timeliness and correct sequencing. These external sites may also refer to specific commercial products, processes, or services by trade name, trademark, service mark, manufacturer or otherwise. Unless FitnessTEC has provided explicit authority, such references in no way indicate our endorsement, recommendation or preference. FitnessTEC reserves the right to change this Privacy Policy at any time. Any such changes will be posted online. Questions should be directed to fetnesstec.net. USE OF THIS SITE SIGNIFIES YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH THE ENTIRE PRIVACY POLICY.


  • Shipping & Delivery
  • At this time, FitnessTEC ships merchandise only to locations within the continental United States and not to international locations. Nor does FitnessTEC ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Terms: Phone and online orders add the following shipping and handling fees for domestic U.S. and international shipments. C.O.D. orders are not available online. For availability, call us directly at 1-419-297-3778. We always attempt to pack and ship your order within 48 to 72 hours from the time we receive it. For U.S. Priority Mail shipments, please expect to add 3 to 5 business days shipping time to U.S. West Coast destinations, and 5 to 10 days for U.S. East Coast destinations. Visa - MasterCard We accept Visa, and MasterCard. We do not accept Discover or American Express. We ship to: Domestic U.S. We ship to Domestic U.S. customers via Priority U.S. Mail. U.S. Priority Mail: Orders up to $30.00 = $4.80 Orders $30.01 - $40.00 = $6.90 Orders $40.01 - $80.00 = $9.00 Orders $80.01 - $120.00 = $10.00 Orders $120.01 - $160.00 = $15.30 Orders $160.01 or higher = $18.45 International: We do not offer International Shipping at this time. The order size for above charts is based on total before tax. 6.75% sales tax is collected for shipments to an Ohio address. Orders are only shipped within the continental United States at this time. Delivery Time: * After we receive orders, they are usually shipped in 1-3 working days. * Delivery time is subject to the service selected at the time of checkout. * If you have not received your merchandise within one week of your expected delivery date, please contact us.


  • Sales Tax
  • FitnessTEC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. FitnessTEC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. FitnessTEC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL FitnessTEC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by FitnessTEC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. FitnessTEC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not FitnessTEC.

    The inclusion of material on this server does not imply any endorsement by FitnessTEC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although FitnessTEC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). FitnessTEC reserves the right to change its payment procedures at any time without prior notice to you. Return Policy: We only accept returns on unopened or defective merchandise. All DVD, Video and Gift Certificate sales are final and we don't allow any returns on these items. Please contact customer service for more information on returning workout DVDs at fitnesstec.com. You must contact Customer Service at 1-419-297-3778 before returning an item. If you recently purchased one of our products from a retailer or distributor, please contact them regarding returns. Thank you.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. FitnessTEC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of FitnessTEC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and FitnessTEC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and FitnessTEC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by FitnessTEC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.